Considering the recent COVID-19 events across the globe, we wish to clearly communicate how we are actively addressing this issue. While some of the strategies may sound familiar, they are still necessary to keep both our clients, and team healthy.

Case Design/Remodeling Halifax is open for business, and we are continuing to design, and remodel your favorite spaces. We have asked staff who are capable of working from home to do so.

We have advised any staff, trades and vendors who have traveled outside the country or been in close contact with someone who has traveled outside of the country to self-isolate. All staff, trades and vendors who are sick or experiencing any symptoms have been asked to stay home. Furthermore, we have requested that all staff, trades and vendors notify us of any out-of-province travel or close contact with those who have. We will assess those situations as they arise. We have increased the frequency in which our office, our vehicles, and work spaces are being cleaned, and sanitized.

For initial design consultations, we are happy to offer three different options for you.
1) We can offer an initial phone consultation
2) We can offer a video consultation utilizing available technologies.
3) An in person consultation, using social distancing.
This allows some flexibility if people prefer to isolate in their homes, but still initiate the planning, and design part of their remodeling project.

For recommendation/proposal visits, again we are happy to conduct the meetings online using video technology if you prefer, or you can meet at our office.

If your project is currently being built, or is scheduled to be built, we are doing everything we can to keep your project timeline on track. Our trades people have been instructed, and are following recommended procedures, to keep themselves, and our clients safe, and healthy.

For clients who are currently under renovation living outside their home, we would ask you to avoid site visits unless scheduled with your construction manager. Construction managers will be providing photo and or video updates via your client portal as required.

Clients whose project are scheduled to start construction within the next 2-4 weeks will be contacted with further detail regarding day to day precautions and job scheduling. We ask that if you, or any family members are sick, please call us to reschedule any in person meetings.

It is our goal to provide the best service during this time.

All the best,
Case Design/Remodeling Halifax

 


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